Job Description

Parts Manager

The focus of the Parts Manager is to develop and maintain an environment that promotes a high level of Customer Enthusiasm, Employee Enthusiasm, Financial Performance, and Market Share.

Responsibilities: Achieving targeted goals in parts sales and inventory control.

Functions: Essential duties and responsibilities include the following - other duties may be assigned.

• Responsible for interviewing, hiring, and training parts employees
• Plan, assign, and direct parts personnel
• Appraise performance
• Coach and mentor employees
• Address complaints and resolve problems
• Complete a summary of daily sales
• Manage parts inventory
• Confer with service manager for required shop inventory
• Approve parts inventory purchases and stay informed of all of the latest innovations
• Liaison between the dealership and suppliers
• Set stock levels and selection of items for weekly orders
• Inventory control including replenishment, stocking, cycle counting, and physical inventory
• Flexibility to work outside normal work hours/weekends, as required
• Communicate well with management from Sales and Service departments
• Responsible for the profitability of parts department
• Responsible for marketing parts and accessories

Requirements

Qualifications/Requirements: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are relevant to the knowledge, skill, and/or ability required.

Considerable knowledge of:

• Ideal candidate will have a good working knowledge of RV parts
• Strong leadership and organizational skills
• Strong communication skills
• Fluent business acumen

Working knowledge of:

• IDS dealership DMS system
• TheCRM Customer Management System
• RVDA & RVTI best practices and Industry standards

Skill Sets:

• Self-motivational ongoing improvement education
• Negotiation with vendors and manufacturers to promote our organizational vision
• Adapting to the needs of all direct reports and indirect reports needs
• Developing and elevation a Championship Team

Ability To:

• Work varying shifts, weekends, and holidays
• Effectively train and develop department
• Facilitate an enthusiastic culture
• Establish and maintain effective working relationships with all team members
• Follow written and verbal instructions
• Provide reasonable expectations to all staff and assist in achieving all baseline benchmarks

Education & Individual Requirements:

• Must be dependable
• Minimum of 2 years in dealership leadership position(s)
• High School Diploma or the equivalent
• Professional references
• Valid Driver's License with a clean, insurable, driving record
• Satisfactory results of a pre-employment background screening

Physical Requirements: While performing duties of this position, the Parts Manager is regularly required to stand, walk, and sit for long periods of time. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Confidentiality: During the course of employment, the employee may be made aware of confidential company/organization information including but not exclusive to financial information and processes exclusive to dealerships at AC Nelsen RV World. The employee agrees to maintain this nonpublic internal information to any individual, group of individuals, organizations, social media sites, or entities, including but not limited to, any member of the media, except as may be required by governmental taxing authority or by subpoena from a court of competent jurisdiction.

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